An online doctor's appointment is the same as in-person appointment but in this case, doctors are on standby and you’ll get a video consultation in a matter of minutes. In addition, your script is sent straight to your pharmacy!
Get quick access to:
Book a telehealth consult online here
Receive a confirmation Email & SMS
Connect for an online doctor's consultation
Medical Certificate emailed to you
Prescription sent to your pharmacy
Invoice sent to you!
Online Doctor service gives you more reassurance and convenience as you're able to speak to a doctor almost immediately. Your doctor connects to you in the comfort of your own home. No commuting or spending time in the waiting room.
Find a quiet environment. Make sure you have a strong signal, clear voice and a camera. Be ready to discuss your symptoms, medical history and any other questions you or your doctor may have.
Highly trained medical professional who is registered with Australian Health Practitioner Regulation Agency (AHPRA).
13 DOCTOR is a national telehealth service across Australia. They provide fast online healthcare services with the aim of taking pressure off emergency departments and provide better access for adults and kids in regional, remote and rural places.
13 DOCTOR can help with wide range of medical conditions as long as it's not a case of an emergency and doesn't require face-to-face consultation. You can book an online doctor's appointment for both an adult and a child if you need help with any of the following: cold/flu, allergy, migraine, soreness, hay fever, menstrual issues, infections and other common conditions.
13 DOCTOR covers all of Australia. Their aim is to make healthcare accessible to everyone, especially for those living in remote and rural locations.
13 DOCTOR is available every day and night, including weekends and public holidays.
Yes! Exactly the same privacy and confidentiality requirements apply to your online appointment as it does in face-to-face appointment.
You'll need a device that has a camera and a microphone, whether it's your smartphone, tablet or computer.
Yes, the doctor can email you your medical certificate as well as send your notes to your local GP.
Yes! Your prescription will be sent to your local pharmacy.
During your online consultation with your doctor, you'll be given treatment options. That could be a prescription, ordering tests, referral to a local specialist or scheduling a follow-up appointment.
Book Online or call 13DOCTOR.